An answering service provides customer service and call management solutions. Our clients transfer their lines to us whenever needed. This could be after hours, during meetings, on holidays, or 24/7. Once the companies’ lines are forwarded, the calls are screened by experienced operators based on the criteria set by our client. Depending on the needs of the client, the call can be handled in a multitude of ways. Our experienced operators can either take messages, patch calls, or even just give out information. Any messages that are taken can be dispatched by phone, email, fax, pager, or text message. Our system is highly customizable providing solutions to almost every sort of customer service or call management challenge. Utilizing our services provides a low-cost high-return way to improve client retention and satisfaction. This in turn helps your company to be competitive in any market.
219 NP Avenue N
Fargo, ND, 58102